Assured that their restaurant was accessible, we made reservations. Parked the car in an accessible spot (although it did have a post in the middle of it), and were directed to the separate ramp entrance. The ramp entrance door was locked. We waited in the heat. We retreated to valet parking and asked him to instruct the manager to open the locked door. Went to the door, and waited. They arrived to let us in. It seems that to get the door unlocked, one has to be able to go up steps to the reception area to make the request. What’s wrong with this picture? Our thanks to the valet parker.
My question: Is it legal to have a locked door at the top of a ramp when the restaurant is open for business? They explained that it is only illegal to prevent someone from leaving through that door.
Legal or not, it was not a welcoming experience. The service was perfect as was the food. Just wondering if the locked door is legal. Anyone know?